WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
POLAR GLOBAL EUROPE HVAC SYSTEMS, S.L.
Address: C/Rio Júcar, Nave 6, 30564, Lorquí, MURCIA
WHAT TYPE OF DATA DO WE PROCESS?
Depending on the products, services, or functionalities that you want to enjoy at all times, we need to process some data or others. In general, said data are, as the case may be, the following:
• Your identifying information (For example, Your name, surname, language, the country from which you interact with us, contact details, and any other with related nature.)
• Connection data, geolocation, and navigation (in case you interact with us from your mobile, for example).
• Commercial information if you are subscribed to our newsletter.
• And information about your tastes and preferences.
Remember that, when we ask you to fill in your data to give you access to some functionality or service on the web, we mark some fields as mandatory since we need that data for providing the service and give you access to the functionality requested.
Please note that if you decide not to provide us with this information, you may not be able to complete your registration as a user, or you may not be able to enjoy those services or features.
FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?
Depending on how you interact with our website, we process your data for the following purposes:
1. To attend to the requests or requests that you make through the different means incorporated into our website.
We only process personal data that is strictly necessary to manage or resolve your request or request.
2. For the management of your user
We treat the contact information and data of your company with which you register to evaluate your entry as a user on our website and thus allow you to access our private area.
3. For the management of social networks
If you follow us or contact us through the different social networks in which we are present, we process the data that you provide us through them. With the sole purpose of responding to your messages or comments and managing our contact list.
4. Usability and quality analysis to improve our services (Cookies)
If you access our Platform, we inform you that we treat your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to introduce improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.
WHAT IS THE LEGITIMATION FOR THE PROCESSING OF YOUR DATA?
The legal basis that allows us to process your data also depends on the purpose for which we process it; in this way, there are different legal bases under the following purposes:
1. Attention requests for information.
The legal basis for the treatment of your data is informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the interested party.
2. User registration management
The basis of legitimation is informed consent for the management of your registration as a user.
3. Social networks
The foundation of legitimation is informed consent to respond to queries raised through the social network, as well as the time when you follow us and want to be part of our contact list.
4. Usability and quality analysis (Cookies)
User consent for the implantation of cookies.
FOR HOW LONG WILL WE KEEP YOUR DATA?
1. Request for information.
We will process your data for as long as it is necessary to attend to your request after 1 year.
2. User registration management
We will process your data until you ask us to unsubscribe.
3. Social networks
We will process your data for the necessary time to meet your request and as long as you are a follower of our profile.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
• Technology service providers
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You can exercise them at no cost by sending us an email to our address firstname.lastname@example.org, merely indicating the reason for your request and the right you want to exercise.
If we consider it necessary to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or the legal basis by which we process your data, you have the right to:
Ask us for access to your data that we have.
Ask us to rectify the data that we already have. Keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are valid and accurate, and you agree to notify us of any changes or modifications to them.
Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in some instances, you can ask us to suspend the processing of the data temporarily or to keep it beyond the necessary time when you may need it. If you have given us your consent for processing your data for any purpose, you also have the right to withdraw it at any time.
On the other hand, when we process your data under legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency: https://www.aepd.es/es
INFORMATION ABOUT COOKIES